Cancellation Policy

------- COVID: to be more flexible, and in the current context of the pandemic, we will offer a full credit, valid for one year, to any guest who cancels less than thirty (30) days of arrival date --------

Any notice of cancellation must be submitted by email. No cancellations or changes will be accepted by phone. As we incur costs from the time we confirm your booking and may be unable to re-sell your period of stay, the following cancellation policy will apply:

The cancellation policy that applies to your reservation corresponds to the policy in force on the booking platform (Website) with which you made your reservation, unless you have reserved directly on our Website (, in which case the policy in force is the following:

**A 100% refund is provided for travellers cancelling at least 30 days in advance.**
**No refunds are provided to travellers cancelling less than 30 days prior to check-in.**

If your arrival is delayed after the check-in date or you depart earlier than the check-out date no refund or amendment can be made to your original booking confirmation under any circumstances. We strongly recommend that you purchase adequate holiday cancellation insurance.